How RPA & BI Solutions Can Help Business/Enterprise?

Mariya James
7 min readAug 20, 2020

Running a business is like living on thin ice.

In this blog, we’ll emphasize on possibly the two break-through for the business community.

1) RPA (Robotic Process Automation)

2) Business Intelligence

‘Business Intelligence & RPA for business is what AI for Information Technology’

A Brief ON RPA & BI

Robotic Process Automation (RPA) benefits are increasingly popular for digital enterprises. They are implementing software robots to execute routine business processes and making it a lucrative proposition for IT and business leaders.

As you all might know, Robotic Process Automation has shown immense potential to by-pass human activities interaction to avoid real-time hassles. The whole idea is to make the process easy-to-execute with lesser troubles making this a huge hit in non Brick-and mortar business. It is hence, proving to be substantial in spiking up the business volume.

On the other hand, the whole idea is to plug the loopholes, leading to data constraints, no summarization at all.

Enterprises can upskill their automation efforts by merging RPA benefits with cognitive technologies such as ML, speech recognition, and natural language processing,automating riskier tasks based on human judgement.

RPA provides organizations across the globe with the ability to make business cost-efficient and less-prone to human error. David Schatsky, a managing director at Deloitte LP, quoted a bank’s experience implemented RPA:

The bank addressed its claims process by deploying more than 80 bots to run 13 processes while catering to 1.5 million requests per year.Going with this procedure Bank added capacity equivalent to more than 200 full-time employees at approximately 30 percent of the investment.

Bots not only look appealing but a low-cost segment which is easy to implement business solution eliminating external tools or software.to him, characteristics are crucial as organizations pursue growth ‘without passing the buck’ on expenditure or in-house friction.It allows to produce better opportunities automating low-value tasks,” Schatsky says.

So, the fact is that if medical science can harness the advantage of RPA, not the ever-competitive business world? Through this piece, I am assured you’ll ask for more such instances to assess and realize the necessity of RPA & BI.

Also Read: Business Intelligence Applications for Technology Industry

How Does Automation Processing Help Businesses?

Humans are exceptional when it comes to handling miscellaneous, repetitive, tasks. But RPA & BI helps in coping with the terabytes of data used in BI and BA systems, further stressing their automation processes to get a smart tech to do the stuff we’re not programmed to do.

Well-oiled data works like well-oiled machinery. Keeping a track of data is something industry needs. But managing data is no less than an excruciating task, with constant checks and updates it is required to maintain its integrity.

Robotics Process Automation (RPA) is adept at solving the issue of data management.

RPA refers to software that is programmed to do basic, repetitive tasks across applications, in a similar manner. Humans would tap the keys and click the mouse at a workstation.

RPAs are programmed to workflows, and can, therefore, be used to manage spreadsheets, locate documents in the correct location, and do other requisites & repetitive tasks. Don’t you think we are on a different planet altogether?

Going by this visual, we are forecasting the progression of compound Annual Growth (RPA) in subsequent years 2016–2023.

SOURCE: datamation.com

According to Jeff Olson, Head of Applied AI & Analytics at Cognizant ANZ, this type of automation enables you with perks: “Speed and Efficiency. It comprises features like automating routine tasks, improving both — speed and error quality, a key USP of automation, further improvements and open avenues for customer engagement.”

Also Read: What Advancements Blockchain is Bringing In the Healthcare Sector?

The Benefits of Business Intelligence

Importance of formalized Business Intelligence matters in critical managerial skills. Business Managers are skilled in their approach using their intuition and fundamental operational indicators to grasp information. Once the data is analyzed, you can be enabled with decision-making and better outcomes.

Are you still wondering what value a formalized business intelligence initiative could have for your company?

Since the beginning, business managers have used their intuition and basic operational indicators to control the process flow. The more information is analyzed, the smarter the decision-making is, the bigger and better will be the end result.

How Reporting & Business Intelligence differ ?

● Business Intelligence encompasses software frameworks (e.g. tools, applications, modules,& methodologies) corporate executives to see operational excellence, with tactics & strategies.

● It enables deeper analysis by relying on multiple inputs (for example, by connecting marketing data with payroll-related information from HR) and uncovering unidentified processes or data relationships.

● Business Intelligence provides accounts for critical changes. It allows a company to have a specific outcome and how individual processes interact can induce sound decision making.

● On the other side, 0 Reporting is a metric-based or data source to give insights into past trends and the status quo. It helps in registering occurrence of the activity on mere facts.

Adopting RPA & BI: A Turnaround For Better Delivery & Excellence!

It basically refers to technologies, applications & practices for the collection, integration, analysis, and presentation of business information. We can compare Artificial Intelligence as Business Intelligence in the technical or non-technical business sphere.

RPA & Business Intelligence

When doing extensive research, we finally come to an answer. When asked business leaders, tech gurus, BI consultants, and developers to share their insight they gave a thumbs up. Industry leaders come across different business intelligence benefits spread across various business verticals- from customer service to research & development to sales & marketing.

Talking about conventional business practices, RPA was there only in the fairy tales. Its’ versatility is only starting to be recognized. Nowadays, businesses use this in several tasks, like generating e-mailers extracting data from media such as PDFs and scanned documents, creating and sending invoices, employee history verification, and payroll automation.

Whether you are a street hawker or an entrepreneur, the whole idea of business is to generate revenues. RPA takes the sales-oriented operational activities taking over, resulting in improved customer satisfaction. It helps in automation of sales operations by executing transactions quickly with relatively higher accuracy.

This makes RPA & BI helpful in data management. It gives you a tremendous advantage to have RPA to collect, integrate, analyze, and overcome data anomalies in today’s commercial world.

It is the customer service that the business world is taking on a serious note. You read through AI blogs that’ll not replace human role completely. Similarly, RPA is not going to overtake human services, people can still think they are the driving force.

Let me add a real-life experience. When we call any organization (public or private) for any query or assistance, you would’ve realized you first come across IVR (Interactive Voice Response) and get vital inputs only to get transferred to human assistance. To me, this is BI. As it saves both consumer and service provider time.

  • It allows them to tackle the repetitive, customer service representatives and deliver a better customer experience to customers. A business-friendly technique in updating profiles, pulling up billing data, and managing critical tasks.
  • Leveraging business intelligence first began in healthcare, hospitality, or consulting, individuals in IT jobs. And business analysts were dependent on their company’s IT architects and developers in enabling access to crucial query results & business analyses.
  • Over the years, however, BI tools have become increasingly agile, user-friendly, and intuitive and help their cause. The benefits of business intelligence is now leveraged by various hierarchies that enable managers and employees, to keep up the tasks in daily critical decision-making. Possibly, because self-service developments, business intelligence is now frequently leveraged by both managers and employees alike in streamlining day-to-day decision-making processes.

Traditional business intelligence tools were meant for standardized data sets, however, the latest technologies — Robotic Process Automation (RPA) and artificial intelligence in business — go one step further in enabling modern forms of BI-driven analytics. Developments not only provided a “whiff of air” but increasingly able to reveal insights into frequently changing and dynamic business scenarios.

As a result, global enterprises will rely on advanced analytical functions for challenges and success in times to come. Enterprises will perpetually rely on advanced analytical functions — to understand their current operation preparation for future challenges.

Sum Up

RPA benefits & BI solutions have now become ubiquitous for changing ailing business fortunes. A RPA development company can help design and develop robotic software solutions. With modern age BI applications, you can handle complexities of data with ease. It is catching up on the trend by reducing human involvement and making execution a lot easier.

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Mariya James

A full stack developer who also loves to share her knowledge about her field through blogs. Working at https://www.valuecoders.com/